1. Use this page to send questions and opinions to NAGAWA. However, please note that an e-mail address is required.
  2. Inquiries sent on Saturdays, Sundays, national holidays, during Golden Week or year-end holidays, will be handled on the next or subsequent business days.
  3. We may also not respond at all to certain inquiries.
  4. We may be unable to respond directly to customers living abroad.
  5. We take responsibility for managing personal information, including your name, address, e-mail address and the content of your inquiry. We will not use such information for purposes other than responding to your inquiry.

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